bdt365 Privacy Policy

bdt365 ("we", "our", "platform") operates a reliable online betting and casino service for users in Bangladesh. This privacy policy ("policy") explains what information we collect about you through our website bdt365.lat, how we use it, and how we keep it secure.

By using this platform, you are considered to have given your consent to the collection and use of information as described in this policy. This policy must be read alongside our terms and conditions. This policy applies only to individuals aged 21 or older.

We take your privacy very seriously. bdt365's entire data management process is designed so that your personal information cannot reach any unauthorized person under any circumstances.

bdt365 may collect two types of information: (a) information you provide directly, and (b) information collected automatically.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and contact information
• Mobile banking account numbers (bKash, Nagad, Rocket, Upay) and bank account details — for transaction purposes only
• Username and password chosen at account creation (stored in encrypted form)
• Documents submitted for identity verification (national ID card or passport details)
• Information provided when contacting customer support
• Information related to setting responsible gambling limits

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and device specifications
• Time, date, and session duration of platform access
• Pages visited, links clicked, and usage patterns
• Information obtained from cookies and similar tracking technologies
• Transaction history and records of betting activity

bdt365 uses your personal information only for the following legitimate purposes:

3.1 Service Operation

Your information is needed to create and manage your account, process deposits and withdrawals (via bKash, Nagad, Rocket, Upay, and bank transfer), manage bonuses and promotions, and provide customer support.

3.2 Security and Fraud Prevention

Your information is used to ensure account security, detect unauthorized access, prevent money laundering and fraud, and verify age.

3.3 Ensuring Responsible Gambling

We monitor your betting activity to identify possible signs of gambling addiction and provide timely support. This process is conducted for your own protection.

3.4 Service Improvement

We analyze usage data to improve the platform experience and present content and offers according to your preferences.

3.5 Legal Obligations

Information is retained as necessary to comply with applicable laws and regulations, report to regulatory authorities, and resolve legal disputes.

bdt365 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Necessary information is shared with trusted partners who assist with payment processing, technical infrastructure maintenance, and customer service operations. These partners are bound to comply with our privacy standards.

4.2 Legal Requirements

Information may need to be provided to authorities as part of a court order, government directive, or valid legal process. In such cases, we will provide only the information legally required.

4.3 Business Transfers

In the event of a business restructuring or merger, user information may be transferred. In that case, the new authority will also be bound by this privacy policy.

4.4 With Your Consent

For any sharing of information beyond the above purposes, we will obtain your explicit prior consent.

bdt365 uses industry-standard technology and practices to protect your information:

• SSL Encryption: All data transmitted between your browser and our servers is protected by 256-bit SSL encryption.
• Encrypted Database: Stored sensitive data, especially passwords and financial information, is protected by strong encryption algorithms.
• Access Control: Only authorized personnel can access your information, and only when required for specific job responsibilities.
• Regular Security Audits: Our systems undergo regular security checks so that vulnerabilities can be identified and resolved quickly.
• Two-Factor Authentication: The option to enable an extra layer of security on your account is available.
• Firewall & Intrusion Detection: Advanced technology is used to automatically detect and block unauthorized access attempts.

That said, transmitting information over the internet is not 100% secure. While we take every reasonable measure to ensure protection, we cannot guarantee complete security. It is your responsibility to keep your account password confidential and to notify us immediately if you notice any suspicious activity.

The bdt365 website uses cookies and similar technologies. Cookies are small text files stored on your device.

6.1 Types of Cookies We Use

• Essential Cookies: To ensure the core functionality of the platform (login sessions, security).
• Functional Cookies: To remember your preferences (language, settings).
• Analytics Cookies: To understand usage patterns on the platform and improve our service.

6.2 Cookie Controls

You can disable cookies from your browser settings. However, please note that disabling essential cookies may prevent you from using some important features of the platform.

Different types of information are retained for different periods:

• Account Information: For as long as your account is active, and for a specified period after closure as required by law.
• Transaction Records: Retained long-term for financial auditing and legal requirements.
• Identity Verification Documents: For a period determined by regulatory guidelines.
• Customer Service Communications: For a specified period for the purposes of dispute resolution and quality control.
• Cookie & Session Data: From a few hours to a few months, depending on the type.

Once the retention period ends, your information is securely deleted or anonymized.

As a user of our platform, you have the following rights:

8.1 Right to Access Information

You may request from us at any time to know what information we have collected about you.

8.2 Right to Correct Information

If any of your personal information is incorrect, please contact us to have it corrected.

8.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, due to legal obligations, we may be required to retain some information for a specified period.

8.4 Right to Restrict Processing

In certain cases, you may request that the processing of your information be restricted.

8.5 Right to Opt Out of Marketing Communications

You may stop receiving our marketing messages at any time. Important service-related messages will continue to be sent.

To exercise these rights, contact us via live chat or email: [email protected]

bdt365 provides services only to individuals aged 21 or older. We do not intentionally collect any information from minors.

If we become aware that a minor has provided information, we will immediately delete that information and close the associated account. If you suspect that a minor is using our platform, please notify us immediately.

We may update this privacy policy from time to time. For any significant changes, we will:

• Update the "Last Updated" date at the top of the page.
• Notify registered users via email or through a notice on the platform.
• For significant changes, new consent may be obtained.

Continued use of the platform after any changes will be considered as your acceptance of the updated policy. Therefore, it is recommended that you review this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Live Chat: Bengali live chat support available 24/7
• Email: [email protected]

We will try to resolve your request as quickly and effectively as possible. For detailed support, visit our FAQ page or learn more about us.